Shipping Policy

When Will My Order Ship?

  • In-stock order ship same day if placed before 12:00pm CST M-F
  • In-stock orders placed after 12:00pm CST ship within 1 business day
  • Business days are Monday - Friday, excluding major holidays
  • Out of stock orders (very rare) usually ship within 4-5 business days. If you place an order that is out of stock we will contact you with email notification
  • For those time you really need an order shipped "yesterday" either call or make a note of it in the comments section. We try our best to please our customers!

Transit Time for UPS Ground

US Time in Transit Map

International Shipments

Please note that if your order is being sent outside the United States, you may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. Additionally, when ordering from Gleem Paint, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

Once your package reaches your country, you'll be contacted by the delivering carrier in order to make payment arrangements for these charges, if any.  Please note that we are required by law to accurately list both the contents of the package, and list the customs value of the package as the amount you paid for the order.

If you either refuse the shipment or refuse payment of any customs charges, we reserve the right to either bill your credit card or deduct the return shipping charges from any credit you may receive.  In addition, you are responsible for return shipping charges any item(s) not allowed to be imported to your country.

Our goal is to make this process as smooth and hassle-free as possible.  All items we sell, including paint sprayers, are made for North American use, unless otherwise specified in the product description.  It's your responsibility to either purchase an adapter, or ensure that your electrical current can support the product you've purchased.  We cannot be held responsible for items that fail to operate or become unusable as a result of this.

 

Damaged Items

Gleem takes extreme care in packaging our shipments to help eliminate all shipping damages. But in the rare case a package arrives damaged, save all packing materials and contact us immediately. We must be notified within 7 days of receipt. We are not responsible for items reported beyond this time frame.

Disclaimer

Gleem Paint Center is not responsible for delays in shipping due to circumstances beyond our control, including shipments outside UPS's primary delivery areas. Gleem Paint Center is not liable for any damage or loss incurred as a result of shipping and handling. National holidays may delay shipment. Shipping charges are not refundable, unless the merchandise is damaged in transit or we made a mistake on your order. To prevent credit card fraud all orders are traceable. We will prosecute any fraud. Suspicious orders will immediately be reported to the FBI and higher authorities.